Our Policies

1. Acceptance of Terms

By accessing and using ThikSeLagao, you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Use of Service

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the operation of our website

3. Account Registration

To access certain features, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Products and Services

We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct errors and update information. Product availability is subject to change.

5. Pricing and Payment

All prices are in USD unless otherwise stated. We reserve the right to change prices at any time. Payment must be made at the time of purchase through accepted payment methods.

6. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of ThikSeLagao and protected by copyright and trademark laws.

7. Limitation of Liability

ThikSeLagao shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.

1. Shipping Methods

We offer the following shipping options:

• Standard Shipping: 5-7 business days ($5.99)
• Express Shipping: 2-3 business days ($12.99)
• Free Shipping: Available on orders over $50 (5-7 business days)
• International Shipping: 10-15 business days (rates vary by location)

2. Processing Time

Orders are typically processed within 1-2 business days. Processing may take longer during peak seasons or for custom items.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Free shipping applies automatically to eligible orders.

4. Delivery

Once your order ships, you'll receive a tracking number via email. You can track your order in real-time on our website.

5. International Shipping

We ship to many countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

6. Delayed or Lost Shipments

If your order is delayed or lost, please contact us immediately. We'll work with the shipping carrier to resolve the issue and ensure you receive your order.

1. Return Eligibility

You may return items within 30 days of delivery if:

• The item is in its original condition
• Original tags and packaging are included
• The item has not been used or damaged
• You have proof of purchase

2. Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made items
• Perishable goods
• Digital products
• Items damaged by misuse

3. Return Process

To initiate a return:

1. Contact our customer service team
2. Receive a return authorization number
3. Package the item securely with original packaging
4. Ship the item back using the provided return label

4. Refund Processing

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method.

5. Return Shipping

Return shipping costs are the customer's responsibility unless the item is defective or incorrect. Free return shipping is provided for defective items.

1. Refund Eligibility

Refunds are available for:

• Items returned within 30 days in original condition
• Defective or damaged items
• Incorrect items received
• Orders cancelled before shipment

2. Refund Processing Time

Refunds are typically processed within 5-7 business days after we receive and inspect the returned item. The refund will appear in your account within 10-14 business days, depending on your bank or payment provider.

3. Refund Method

Refunds are issued to the original payment method used for the purchase. If the original payment method is no longer available, please contact us to arrange an alternative refund method.

4. Partial Refunds

Partial refunds may be issued for items returned in less than original condition or if only part of an order is returned.

5. Non-Refundable Items

Certain items are non-refundable, including digital products, gift cards, and personalized items. Please check product descriptions for specific refund policies.

1. Order Cancellation

You may cancel your order before it ships. Once an order has been shipped, it cannot be cancelled but may be returned according to our Return Policy.

2. How to Cancel

To cancel an order:

1. Log into your account and go to "My Orders"
2. Find the order you wish to cancel
3. Click "Cancel Order" if the option is available
4. Or contact our customer service team

3. Cancellation Timeframe

Orders can typically be cancelled within 24 hours of placement. After this period, cancellation depends on order processing status.

4. Refund for Cancelled Orders

If you cancel an order before it ships, you'll receive a full refund within 5-7 business days. Refunds are processed to the original payment method.

5. Service Cancellations

For service purchases, cancellation policies vary by service type. Please refer to the specific service terms or contact us for details.